Security & Personal Data
At Askara, we know how valuable and sensitive the data of our users and their patients are. That's why data protection is one of our top priorities.
Secure servers in France
Our data is hosted exclusively in France, in data centers certified HDS (French health data hosting) and ISO 27001, with ultra-secure and redundant infrastructure.
Recognized and reliable, our hosting provider meets the strictest requirements of the healthcare sector and is used by sensitive actors, hospitals and medical software vendors.
Compliance with the HDS standard
In accordance with French regulations, we only work with certified service providers "Health data hosts" (HDS) and having obtained ISO 27001 certification.
It guarantees the highest safety standards, verified by independent organizations.
Compliance with the GDPR
In addition to medical data, the personal data of our users are protected. In particular, we respect the GDPR (which allows the right to access, modify and delete personal data). We go further by removing all trackers or analytics tools from our application. We never share your personal or usage data — with anyone
➔ Everything about compliance
ISO 27001 certified
Askara is officially ISO 27001 certified.
This standard is the international benchmark for information security management. It ensures that we have implemented robust processes, measures, and governance to protect data, prevent risks, and guarantee the confidentiality, integrity, and availability of information.
➔ Everything about compliance
Askara is part of
their daily routine
“Askara has become an essential tool in the practice. It saves a tremendous amount of time when it comes to writing whether it’s letters to colleagues, prescriptions, or cone beam reports.”
Frequently Asked Questions
We use a French hosting provider, which offers ultra-secure servers, used by sensitive actors such as the French government and other health applications.
Yes. It is perfectly authorized and legally regulated.
You do not need to have your patient sign any document.
A simple verbal notice is sufficient:
"To improve your follow-up, our practice uses a technology that automatically generates a report of this consultation."
- The data remains strictly confidential, with no external use whatsoever.
- No sharing, no unauthorized distribution: everything is hosted in France, under HDS (Health Data Hosting) certification.
- Askara is GDPR compliant.
- Audio recordings are not stored in the database.
Feedback is very positive.
Not only do your patients appreciate receiving quality care, but they also greatly value getting a clear report sent after the consultation.
It's a tangible sign of your attentiveness, professionalism, and commitment to post-consultation follow-up.
Active Consult is not just about saving you time.
It also sends a strong message to your patients: you're doing everything possible to provide them with the best care — and the best support.
Some practitioners even choose to display this information in their waiting room to explain the approach and highlight their expertise and dedication.
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